Vendor Profiles

TRI's vendor profiles deliver a detailed snapshot on 25 leading revenue managemenet, mediation, and analytics software companies in telecom. The companies are as follows:

Camiant Comptel Connectiv Solutions Contact Telecom CSG Quaero cVidya Digital Route AB ECtel Equinox Information Systems Hewlett-Packard Intec Telecom Systems Martin Dawes Analytics Narus

Neural Technologies Openet Pulse Networks Razorsight SAP Business Objects SAS Institute Subex Telarix TEOCO Ventraq Vertek Volubill WeDo technologies

Most of the profiles are between 7 and 10 pages in length and are presented in the following sections:

Company Specifications and Web Links

This upfront backgrounder information in each profile is organized in the same format for easy cross-reference in other profiles. Here you'll find basic company data organized for fast retrieval and web access such as:

• Corporate backgrounder
• Overall OSS/BSS business
• Significant investors and stock market reference for public firms
• Major customers
• Significant vendor partnerships
• Major worldwide locations
• Summaries of key products in the market
• Number of employees

Company Revenue & Market Breakdowns

In this section, we provide an estimate of each company's individual revenue breakdown in the market. The numbers are gathered from public documents, conversations with people at the companies themselves, and TRI's history and experience tracking the OSS/BSS market.

Several, but not all companies, provided further guidance on their revenue numbers. The specific segment breakouts are the same ones as those for the market forecasts.

This calendar year 2008 data is made further accessible in a a database program (delivered as free software with the text report) that allows you to create instant tables and graphs, compare various company market shares across these segments, and produce a variety of reports in Excel format.

Discussion of Company and SWOT Analysis

You'll no doubt find this section the most valuable because it's here where each company's business is put into context.  In this section, TRI gets into a free wheeling discussion on company success stories, challenges, and significant product developments.

In this discussion, we meander quite a bit on the significance of company histories, new product/marketing initiatives, telecom customers, geographic markets, and competitive forces.

The section concludes with a company Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis -- a candid TRI opinion on where each vendor stands against its competitors and the suitability of its products and services for revenue management, mediation and/or analytics market.

TRI's competitive analysis draws from significant research such as attending OSS/BSS conferences including Telestrategies Revenue Assurance 2009 and speaking to experts at telecoms. We also held 30-minute or longer conversations with executives at 24 of the 25 companies we profiled for this report.

Getting so many of the key vendors to participate was an invaluable aid to the research effort because TRI got to hear how each company interpreted its role in the marketplace. In turn, TRI could discuss competitive issues and evaluate market trends.

When TRI finished its profiles, it also gave companies a chance to check the profile for accuracy and comment on TRI's analysis. In all, we think our research methodology meets the twin goals of: maximizing competitive insights; and maintaining a relationship of trust with the sources of this valuable information.