Dear Colleague:
Since 1994, Technology Research Institute has been delivering research reports and analysis for the global telecom IT industry.
Back then, telecom billing systems were just emerging as commercial products and the World Wide Web was taking its first baby steps.
Two decades later, billing is still a major software category but it's rapidly transformed itself into a real-time function thanks to on-line charging, network policies, and the effort to constantly communicate value to customers.
Of course, telecom software these days is as much about streamlining business processes as it is about bringing on new software functions. For a look on the efficiency side of things, check out our recently published study on revenue management and telecom analytics.
If you talk with our customers you will find that our small boutique has the right mix of industry contacts, market knowledge and entrepreneurial hustle to delivered focused, high quality research.
Another reason we compete well with the large research firms is that we're easy to work with.
We not only produce multi-client research studies, but do custom research, write value proposition papers, and advise our clients on business strategy.
With affordably-priced studies and fair business practices we also put you at ease. For instance, if you buy a research report from TRI and you're not delighted with its quality, you can return it within 15 days for a full refund.
Finally, whether you're a telecom/enterprise executive looking for software solutions to build your business, or a solution vendor exec seeking the next profitable niche, we look forward to serving you.
Sincerely,

Dan Baker
Research Director of TRI
