Document

Publish Date

Format

Telecom Customer Assurance:
Enhancing Profits Through CRM, Data Warehouse & Analytics 
Software & Services
(Market Research Report)

January  2004
 

PDF

Telecom Revenue Assurance, Mediation, and Cost Management Solutions
(Market Research Report)

January 
2003

 PDF

Telecom OSS & 
E-Business Integration
(Market Research Report)

December  2001 
(Vendor Profiles added
July 2002)

 PDF

Telecom OSS Road Warrior
 (Multimedia Seminar Series)

2001

 PDF

  How to Develop, Write & Leverage Telecom White Papers
(White Paper)

2001

 PDF

Day in the Life of a Telecom CIO
(Multimedia Seminar)

2000

 PDF

Electronic Bill Presentment 
& Payment Systems
(Market Research Report)

1999

 PDF

Customer Care, Call Center & Web Self-Care in Telecom
(Market Research Report)

1999

 PDF