OSS/BSS Reports



Telecom Customer Assurance & Analytics


Telecom Risk Mgmt: Revenue Assurance, Fraud, Credit & Cost Management


The Telecom Billing & Charging Market 


Network Assurance, Service Assurance & Remote Test Software Market


Provisioning, Inventory & Service Management


Telecom Mediation: Market for Real-Time, Convergent & Value- Based Mediation


Telecom Integration Middleware, Network / Element Management Software

 

 

 

A Portable, Multimedia Briefing Series for Your Marketing, Sales and Professional Services Staff

 

Dear Colleague:

Hello, I’m Dan Baker, Research Director of Technology Research Institute. 

Over the past five years, my firm has specialized in tracking the telecom IT and OSS marketplace.  In that time, we’ve published seven telecom industry reports on topics such as: Provisioning… Systems Integration… Telecom Customer Care… Wireline and Wireless Carrier Billing Systems… Electronic Bill Presentment, and the Telecom Data Warehouse.

The Market Research Distribution Problem

When I visit my clients, I sometimes see TRI’s research reports sitting on some corner office bookshelf.

And it makes me wonder.

Are other people at this company getting access to our research?  Or are our reports simply sitting on that bookshelf collecting dust?

Of course, the internal distribution of market intelligence is a much tougher problem than it first appears.

For one thing, a large research binder is simply unwieldy to travel with.  What’s more, absorbing the information in a large 350+ page research report is too much for one sitting anyway.

Whittling down a large research report into digestible bites is a time-consuming task too.  And the marketing managers whose job it usually is to distill this information have their plates full already.

The Telecom OSS Road Warrior Solution

We’ve come up with an answer to this research accessibility problem.  It's a new program we're calling the Telecom OSS Road Warrior

The Road Warrior is a portable, multimedia research service designed to help your marketing, sales, engineering, and professional services people succeed.

With Road Warrior, your entire telecom IT team receives its own personal series of audio programs, CD-ROMs, booklets, and poster-sized "roadmaps." 

A key highlight of the program is the Telecom OSS Expert Briefings, 30-45 minute audio interviews with eleven carrier, vendor, and consulting executives.

In many ways these audio briefings will be just like attending a conference – except you can hear the briefing as many times as you’d like – in voice, text, and computer slide show formats.

Sharpen the Market Knowledge of your Telecom Team

Since Road Warrior is an efficient way of distributing market intelligence, it will simplify your life. 

Just as important, you’ll make life a lot easier for your front line troops.  They’ll appreciate the fact that you’re supplying them with the information tools they need to succeed.  And considering the high cost of talent these days, that's money in the bank.

In short, Road Warrior is designed to keep your telecom team on the cutting edge of industry knowledge – and two steps ahead of the competition.

Like all of TRI’s research services, Telecom OSS Road Warrior comes with our guarantee of your complete satisfaction. 

Dan Baker, Research Director

P.S. For a sneak peek at the Road Warrior, contact us for a free 10-minute audio tape.  You'll hear excerpts from "Day in the Life of a Telecom CIO", the first audio program  in the Expert Briefing series.

As soon as we receive your Road Warrior payment, we’ll ship “Day in the Life…”  to you as the first deliverable in the program.

Road Warrior Briefings at a Glance

In our on-going research, TRI interviews dozens of telecom carrier and vendor executives each year. And in a way, the experts we interview are the ghost authors of our reports.

It’s a special pleasure to interview those rare luminaries who not only understand telecom’s complex business and technical issues, but who can also explain those issues in an insightful and down-to-earth way.

But as hard as we try to replicate the wisdom of those experts in our research reports, the sparkle of a live conversation gets lost as it’s translated to the written word.  Is it any wonder that conferences are such a popular way for people to absorb industry information?

In at least one way Expert Briefings will be better than a conference – you can attend as  many times as you’d like – on your laptop at 35,000 feet or in the climate-controlled comfort of your automobile.

We’ll interview some of the great visionaries and doers in our market.  And as you listen, you’ll be able to follow right along in a PowerPoint-style slide show and later refer back to the full written transcript.  The length of each briefing will be between 35 minutes to one hour.

Eleven seminars are planned for the series.  See the navigation bar on the left to see a summary of each completed seminar in the series. 

Additional Deliverables

Telecom OSS Knowledge Base -- This is a CD-ROM reference guide to telecom OSS market & business knowledge.  The content will draw heavily on TRI's published telecom research studies which comprise some 2,100 pages of analysis and data.

 

Organized using Microsoft’s HTML Help software, users will be able to drill down on hundreds of subjects and hyperlink within the knowledge base and to relevant web sites.

 

Telecom OSS RoadMaps -- Our clients tell us the flow diagrams we publish in our research reports are among the most valuable deliverables in our reports.  The beauty of these diagrams is they compress complex system relationships and market analysis onto one page.

 

The RoadMaps will take these diagrams one step further.  We plan to explode these two-color diagrams into poster-size and have them fold out like a map.

 

By creating a map, we will have enough space to insert text balloons that fully explain the various boxes and relationships on the diagrams.    These text balloons will also be replicated on pop-up software.

 

The four roadmaps currently available in the series are:

  • Telecom Billing Systems

  • Provisioning/OSS Systems

  • The TMN Pyramid of Telecom OSS Systems

  • Electronic Bill Presentment 

Marketing & Sales Planner -- This will feature an array of information of particular interest to marketing and sales managers.   Presented in a 200-page notebook binder, TRI will deliver two copies as part of the Road Warrior program.  Topics include: 

  • Marketing Communications Practices & Advice

  • Building Successful Vendor Partnering Programs

  • Positioning your Company for Success

  • Telecom OSS Sales Practices & Advice

  • Leading Telecom Associations, Publications, Trade Shows/Conferences

newpdf.gif (3960 bytes)

 

 

 

 
© 2003 Technology Research Institute