Founded in 1994, Technology
Research Institute, Inc. (TRI) is a boutique market research
firm that focuses on OSS/BSS and telecom IT services marketplace.
Since 1994, TRI has published numerous multi-client reports of analysis on the telecom billing, OSS, and assurance arena.
When you study a market this long, you understand the technical and business
nuances that new researchers miss. Your
analysis is better because you have context -- a working knowledge of the
history, issues, and players.
But the most important ingredient to our success is the people TRI finds and
interviews -- the knowledgeable telecom and solution vendor executives who are the silent authors of our research reports.
After gathering insights from these experts, TRI organizes and interprets
this wealth of knowledge in a thorough, actionable report.
TRI's
Research Director
Dan Baker --
Baker is
TRI's principal market analyst and co-founder. During the past four years he has authored
seven major multi-client reports that span the breadth of telecom IT systems: wireless and wireline billing systems, OSS/provisioning, customer care/CRM, and telecom data warehousing.
A byline contributor to industry journals such as Billing World and OSS
Today, Americas Network and Telephony, Baker has presented his research findings in conferences and private briefings in Asia, Europe, and South America.
Baker has also chaired a semi-annual conference on Marketing and Selling Telecom IT Solutions, a joint production of TRI and
Telestrategies.
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Baker is a former market analyst at Venture Development Corporation (VDC), where he tracked the telecom and real-time computer markets.
He also served as the research director of Dittberner's OSS/BSS
KnowledgeBase from 2004 through 2008.
TRI's History in the OSS Field
Building
an expertise in a field like telecom billing and OSS requires a sustained
effort over a number of years.
To demonstrate our expertise, we offer the following list of TRI's published
research reports and multimedia seminar programs:
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